Andrea Croston, BACP

Andrea Croston is a BACP-registered counsellor who supports people facing midlife challenges, stress, anxiety and relationship concerns. She works with a wide range of issues including depression, grief, addiction, self-esteem and parenting strain. Andrea approaches clients with respect and a belief that people know their own needs best. Andrea trained over a long journey and completed a Level 4 qualification in counselling and psychotherapy in September 2022. Before qualifying she spent about 20 years volunteering in charity settings, listening to people and supporting them through traumatic times. That background shaped a practical, down-to-earth style. Her sessions are rooted in a person-centred way of working, so she puts the client’s perspective at the centre. She also draws on approaches such as Acceptance and Commitment Therapy, cognitive behavioural techniques and attachment-informed thinking when they suit a person’s goals. Andrea emphasises collaboration. She helps people name what matters, try small changes, and practise new ways of coping between sessions. She does not present herself as the expert who has all the answers; she treats each client as the expert on their own life. Clients can expect a calm, non-judgemental space and straightforward dialogue. Andrea continues to learn professionally and personally, and she adapts the pace of work to each person. Prospective clients should confirm current session options before booking.

How therapeutic approaches guide online work

Acceptance and Commitment Therapy (ACT) helps people notice difficult thoughts and feelings without getting overwhelmed, then focus on actions that reflect what matters to them. It is often useful for stress, anxiety and coping with life changes. Cognitive Behavioral Therapy (CBT) looks at the links between thoughts, feelings and behaviour and offers practical techniques for managing symptoms such as anxiety, low mood or sleep disruption. Attachment-Based Therapy pays attention to how early relationships shape current patterns and can help with intimacy, trust and relationship difficulties. Finding the right approach is part of the work. Andrea treats this as a collaborative process and will help a person decide which methods suit their goals and preferences. She blends person-centred listening with practical tools and checks in regularly to refine the plan with the client. The biography does not list specific session formats, so confirm current options before booking. Online therapy can make it easier to fit sessions into a busy life - for example it can remove travel time, allow appointments during a lunch break and make shorter check-ins more practical. It can also allow people to access a therapist who works across regions, including international clients, while keeping the therapeutic focus on real-life goals and daily routines.