Carolyn Thai, ACA

Carolyn Thai is an ACA counsellor who helps people facing midlife questions and big life changes. She supports those dealing with relationship strain, grief, anxiety, depression, parenting stress and concerns such as addiction and intimacy. Her style is practical and direct, with attention to what matters in everyday life.

Carolyn draws on a mix of talking therapies to match each person’s needs. She uses Acceptance and Commitment Therapy to help people clarify values and take manageable steps. Cognitive Behavioural Therapy is used to spot unhelpful thinking and build new coping habits. Attachment-based work looks at how early patterns affect current relationships.

She trained with a Bachelor of Social Science in Psychology and a Masters in Counselling. Carolyn holds clinical accreditation and has experience offering both group and individual supervision. She also has Level 1 and Level 2 training in Gottman Couples Therapy, which informs her approach to relationship work.

Her background includes roles in community services, education and government employment agencies. She has worked with people from varied cultural and socio-economic backgrounds on issues such as family violence, homelessness, trauma, substance use and unemployment.

Carolyn aims to create a calm, practical space where people can talk through difficult decisions and develop usable strategies. She focuses on clear goals, small steps and skills people can try between sessions.

How Carolyn's approaches translate to online work

Acceptance and Commitment Therapy helps people notice what matters to them and take small, meaningful actions. It is useful for coping with life changes, midlife decisions and ongoing anxiety. Cognitive Behavioural Therapy focuses on identifying unhelpful thoughts and trying new behaviours, which can reduce symptoms of depression and anxiety and build everyday skills. Attachment-Based Therapy looks at how early relationship patterns shape current interactions and supports people to change those patterns in close relationships.

Finding the right approach is part of the work. Carolyn will discuss goals, preferences and what feels most useful, then try methods that suit the person. She sees therapy as a collaborative process where adjustments are made as progress is reviewed.

Session formats are not specified here, so confirm the available online options before booking. Online work can make it easier to fit sessions into a busy week, reduce travel time and allow shorter check-ins when needed. It can also mean using phone or video in ways that suit someone’s schedule, such as a brief session on a lunch break or a longer conversation in the evening. Carolyn combines practical tools, values-based steps and relational insights so online therapy can focus on change that can be practised between sessions.