Charlotte Yau, BACP
Midlife concerns and cultural identity support
Opens BetterHelp in a new tab, where you can review online therapy options.
- Midlife change
- Cultural identity
- Grief and loss
About Charlotte
She uses a mix of familiar therapy approaches to match each person’s needs. Sessions focus on building resilience, noticing unhelpful patterns and trying small, practical steps that can change day-to-day life. Clients are invited to reflect on identity, family expectations and belonging without having to explain or defend who they are.
Charlotte describes therapy as collaborative. She listens first, then offers ways to explore thoughts, feelings and behaviours. This can include practical tools for stress and emotion regulation alongside space for telling hard stories. The pace is set by the person in the room.
Her background includes five years of clinical practice and registration with the British Association for Counselling and Psychotherapy, BACP. That registration is noted here as part of her professional details.
Sessions are conducted in English and configured through the service’s matching and scheduling process. Prospective clients are invited to complete the Start Therapy questionnaire to arrange an initial session and discuss how to proceed.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
5+ years
Credentials
United Kingdom
Languages
English
Approaches that guide online work and what they do
Acceptance and Commitment Therapy, ACT, encourages noticing difficult thoughts and feelings while committing to actions that reflect personal values. It can help when people feel stuck or uncertain about midlife choices and identity. Client-Centred Therapy focuses on listening, empathy and the person’s own pace, offering a respectful space to talk through losses, cultural tension or caring stresses. Cognitive Behavioral Therapy, CBT, looks at how thoughts, feelings and behaviours interact and offers practical steps to change patterns that worsen anxiety or low mood.Finding the right approach is usually collaborative. The therapist will discuss goals, preferences and practical needs and try different methods to see what fits. That conversation is part of early sessions and can be revisited as work progresses.
Session options are not specified in the biography, so confirm current formats before booking. Online work can make it easier to fit therapy into a busy life, for example by removing travel time or allowing shorter check-ins around work breaks. It can also suit those who prefer talking without being on camera or who need a quieter setting at particular times. Registered or accredited professionals can use different techniques effectively online, and the focus remains on practical tools and steady emotional support.
Frequently asked questions
What concerns does Charlotte help with?
She supports people with stress, anxiety, grief, low mood and midlife questions, plus identity and caring-role challenges.
What is her therapeutic style like?
Her style is warm and collaborative, focusing on listening first and then offering practical steps and reflective space.
How much experience does she have?
Charlotte has five years of practice working with people on issues such as trauma, depression, relationship concerns and career strain.
What credentials and location are listed?
She is registered with the British Association for Counselling and Psychotherapy, BACP, and is based in the United Kingdom.
Which languages are sessions offered in?
Sessions are offered in English.
Can people outside the UK work with her?
She is not taking international clients at this time.
How are sessions paid for and what do they cost?
Costs vary with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I begin working with her?
Select the Start Therapy button, complete the short matching questionnaire, and schedule according to the therapist’s availability.