Francesca Di Genova, BACP

Francesca Di Genova is a counsellor who blends humanistic, client-centred work with practical cognitive behavioural ideas. She offers a calm, respectful presence and aims to help people make sense of difficult moments. Francesca communicates plainly and listens closely to each person's story.

She focuses on worries such as stress, anxiety, panic, depression and low self-esteem. She also helps people dealing with relationship strain, addictions, grief, sleep problems, career uncertainty and midlife crisis. Additional concerns listed include avoidant personality, feelings of emptiness, social anxiety and intimacy-related issues.

Francesca brings eight years of experience and holds BACP, which is listed as her professional credential. She draws on psychological assessment skills alongside talking therapy to understand patterns that keep problems going.

In sessions she emphasises the therapeutic relationship and works in a way that keeps the client central. She uses Client-Centred Therapy to prioritise understanding and acceptance, and Cognitive Behavioural Therapy (CBT) to identify and change unhelpful thoughts and behaviours.

People who come to her can expect straightforward explanations and practical steps to try between meetings. She speaks English and Italian and is based in the United Kingdom. For new clients the usual start is a short matching questionnaire and then arranging sessions according to her schedule.

Francesca avoids judgement and aims to create a space where people can talk through what matters to them and make steady, manageable changes.

How Francesca blends client-centred and CBT online

Francesca uses Client-Centred Therapy to make sure the person feels heard and respected. This approach focuses on building a strong working relationship and on listening so that the client can better understand their own feelings and choices.

She also uses Cognitive Behavioural Therapy, which looks at the links between thoughts, feelings and behaviour. CBT helps identify unhelpful thinking patterns and offers practical steps to change responses to stress, panic, low mood or social anxiety.

Finding the right mix of approaches is part of the work. Francesca will work collaboratively to decide which ideas to try based on a person's goals and what feels most helpful. She adapts the pace and focus as needs change over time.

Online therapy can make it easier to fit counselling into a busy life, by removing travel and allowing sessions to be scheduled around work or family commitments. It can also allow shorter check-ins when needed or the use of phone or video if that suits someone better. Confirm current session options before booking so you know which formats are available and can plan sessions that fit your routine.