Jackie Garratt, BACP

Jackie Garratt is a counsellor and life coach who focuses on helping people through major life transitions and periods of doubt. She aims to make space for honest conversation and to help clients find more clarity and steadier emotional ground. Jackie writes plainly and listens closely to what matters to each person. Her approach is warm and down to earth. Sessions begin by looking at what is causing pain or stress now and what a better day would look like. Jackie blends a person-centred way of listening with practical tools from approaches such as cognitive behavioural techniques and Acceptance and Commitment Therapy to support change. She has eight years of experience working with people affected by trauma, anxiety, depression and other complex challenges. Her background includes roles supporting children, young people and adults in community settings, plus experience with foster care and services for women affected by domestic abuse and sexual assault. This past work informs how she understands family patterns and childhood impacts. Jackie also trained as a life coach, which she uses alongside counselling to address mindset, confidence and goal-focused work. She says this helps when clients want both emotional processing and clear, practical steps forward. Sessions are offered in English and take place in the United Kingdom. Jackie is registered with the British Association for Counselling and Psychotherapy, BACP. If the issues you face include stress, parenting challenges, grief, addiction or struggles with self-esteem, she can talk through options with you and explain how she might help.

How Jackie uses different approaches in online therapy

Acceptance and Commitment Therapy, often called ACT, focuses on helping people notice their thoughts and feelings without being driven by them. It supports values-led action, which can help when life changes feel overwhelming or choices seem unclear.

Client-Centred Therapy places the persons experience at the heart of the work. The counsellor listens deeply and reflects back what they hear to help people make sense of their feelings and decide what matters to them.

Cognitive Behavioural Therapy, or CBT, looks at how thoughts, feelings and behaviours link together. It offers practical strategies to reduce anxiety, break unhelpful patterns and build small, manageable changes.

Finding the right approach is a collaborative process. Jackie will work with each person to identify which methods suit their goals and preferences, and she may combine elements from different approaches over time. The aim is to match the work to what the person needs in each stage of change.

Please confirm the available session formats before booking, as the biography does not list specific online or in-person options. Online sessions can help fit therapy into a busy life by reducing travel time, making it easier to schedule short check-ins, and allowing conversations from quieter surroundings. Registered or accredited professionals can adapt their way of working online to focus on practical skills, emotional processing and forward planning in ways that suit daily routines.