Joanne Lilley, BACP
Gentle, person-centred support for life changes
Opens BetterHelp in a new tab, where you can review online therapy options.
- Person Centred approach
- 16 years experience
- UK based counsellor
About Joanne
She focuses on common life pressures such as work stress, coping with grief, addictions and low self-esteem. Joanne also supports people dealing with trauma and abuse, intimacy issues, sleep difficulties, and identity or sexuality concerns. Midlife change and career crossroads are included among the life transitions she helps people think through.
Joanne uses Person Centred, or Client-Centred, approaches which put the person’s experience at the centre of sessions. Conversations are tailored to individual needs rather than following a fixed programme. This means practical steps and reflective listening are balanced according to what each person wants to address.
Her background includes a Psychology BSc (Hons) and a Person Centred Counselling BA (Hons). She is a member of the British Association for Counselling and Psychotherapy, BACP. Joanne is clear that she does not provide diagnoses; medical advice should be sought from a general practitioner.
To begin, clients follow the site process to match and schedule sessions. Joanne’s way of working aims to help people notice small changes and build confidence for the next steps in life.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
16+ years
Credentials
United Kingdom
Languages
English
Person Centred care and online counselling
Joanne’s practice is grounded in a Person Centred, or Client-Centred, way of working. This approach focuses on understanding the person’s experience through attentive listening, empathy and acceptance. It can help when people are dealing with stress, low self-esteem, relationship concerns or major life transitions by offering space to reflect and decide next steps.The method places the client’s goals at the heart of sessions rather than following a rigid treatment plan. Joanne will work with each person to shape how sessions run, including what to focus on and what practical steps to try between meetings. This is a collaborative process that evolves as needs and goals change.
The original biography does not list which online session formats are offered, so please confirm current options before booking. Online work can make it easier to fit appointments around work, reduce travel, or allow shorter check-ins when time is limited. Many people find that regular remote sessions help maintain momentum during stressful life periods and make it simpler to keep therapy part of a busy routine.
Frequently asked questions
What concerns does Joanne commonly help with?
She supports people with stress, anxiety, depression, addictions, relationship and family concerns, grief, trauma and abuse, and life changes such as midlife transition and career shifts.
How would you describe her therapeutic style?
Joanne practises a Person Centred or Client-Centred approach that emphasises listening, respect and collaboration. Sessions focus on the client’s experience and move at their pace.
What is Joanne's professional background?
She has 16 years of professional experience and holds a Psychology BSc (Hons) and a Person Centred Counselling BA (Hons).
Which credential does she hold in the UK?
Joanne is a member of the British Association for Counselling and Psychotherapy, listed as BACP in her profile.
Can sessions be held in other languages or countries?
Sessions are offered in English and Joanne accepts international clients.
What session formats are available?
The biography does not specify session formats; please confirm the current options before booking.
How does pricing work for sessions?
Cost varies with location and therapist availability; sessions use a subscription that can be cancelled at any time.
How do I start working with Joanne?
Use the Start Therapy button, complete the short matching questionnaire, and schedule according to the therapist’s availability.