Lucy Castro, BACP

Lucy Castro is a counsellor with 11 years of practical experience. She creates a calm, non-judgemental space where people can talk and be heard. Her manner is warm and grounded, and she focuses on what matters to each person. Lucy works mainly with adults who feel stuck, overwhelmed or are facing life transitions. She uses a collaborative, person-centred way of working so the client's priorities guide the sessions. Short-term, solution-focused work is often combined with longer conversations when needed. People come to Lucy with stress, anxiety, relationship concerns, trauma and abuse, low self-esteem and the challenges of coping with life changes. She also supports those dealing with abandonment, ageing issues, body image, caregiver stress, chronic illness and pain, codependency and commitment concerns. Her background includes roles with national and local charities, where she supported people from many walks of life. That experience informs her practical approach in sessions and her attention to everyday pressures. Lucy offers both in-person and online sessions. She helps clients set clear goals, checks in regularly on progress, and adjusts the plan if something's not working. The aim is working together so people can make manageable change and feel less overwhelmed.

How evidence-based ways of working translate online

Lucy works in a person-centred way and commonly combines that with short-term, solution-focused techniques. Person-centred work means the session follows the person's concerns and priorities, with the counsellor listening and reflecting to help clarify feelings and choices. Short-term, solution-focused work concentrates on small practical steps and clearer goals to reduce stress and move forward.

Finding the right approach is part of the work together. The therapist will discuss which methods feel most useful, test them out, and adapt based on the client's needs, goals and preferences. This is a collaborative process rather than a fixed prescription.

Her biography notes she offers online sessions, but specific formats are not detailed here. Before booking, confirm which online options are currently offered. Online work can make it easier to fit therapy into a busy day, cut travel time, and allow for shorter check-ins when needed. It can also suit people who prefer speaking from a familiar environment or who need greater flexibility around appointments.