Luisa Prosser, BACP

Luisa Prosser is a BACP counsellor with 15 years of experience. She works with adults on common difficulties such as anxiety, depression, stress, relationship strain and life transitions. Luisa aims to create a calm, respectful space where people can talk through what matters to them and begin to make practical changes.

Her background includes psychodynamic counselling alongside elements of cognitive behavioural therapy, art therapy and mindfulness. She draws on these approaches to help people understand patterns from the past and try different ways of thinking and acting in the present. Sessions typically begin by clarifying what someone hopes to change and setting clear, manageable goals.

Luisa has worked with people affected by ADHD, autism and other additional needs, supporting them to recognise strengths and build confidence. She has experience helping those dealing with identity questions, loss, divorce, addiction and family difficulties. Her work often centres on helping clients find a stronger sense of self and a clearer direction for the future.

In practical terms she meets people via video calls, phone and live chat. The first session is used to get to know one another, explore reasons for seeking support and agree achievable steps for therapy. Luisa aims to listen carefully, offer straightforward feedback and collaborate on a plan that fits each person’s life.

Her style is warm, non-judgemental and direct. She emphasises honesty and respect while working with people to reduce distress and improve day-to-day coping.

Therapeutic approaches and how they work online

Luisa uses client-centred work and cognitive behavioural techniques to guide her practice. Client-centred work focuses on listening carefully and meeting you where you are, helping you to feel understood and to build your own solutions. Cognitive behavioural techniques help identify unhelpful thinking and behaviour patterns and introduce small, testable changes to reduce symptoms and improve daily functioning.

Finding the right approach is part of the work. Luisa will discuss different ways of working and agree a plan together based on your goals, preferences and how you respond in early sessions. This is a collaborative process and adjustments can be made as therapy progresses.

She currently meets people using video calls, phone and live chat. If you are unsure which option fits your routine, check the available session formats before booking. Online sessions can make it easier to fit therapy into busy days, offer a shorter check-in when needed, and reduce travel time so sessions can slot into work or family commitments.