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Shannon Madden

Shannon Madden, LPC

Therapist · Arizona · 26+ years of experience

Experienced counselor for life transitions

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  • Client-focused
  • Practical tools
  • Direct yet warm

About Shannon

Shannon Madden is a Licensed Professional Counselor with 26 years in mental health work. She trained at the University of Phoenix and Northern Arizona University and brings a background from crisis counseling to leadership roles in behavioral health. Her path includes work with emergency responders and state crisis services, and she now offers counseling focused on practical change.

She uses clear, practical tools in sessions. Shannon often starts by helping people notice the thoughts that shape their feelings and actions. She introduces simple exercises and worksheets to uncover unhelpful beliefs. She explains brain basics in everyday language so clients see how small shifts can speed improvement.

Her style mixes direct teaching with warmth and light humor to put people at ease. Shannon draws on long experience in high-stress settings to help people who are worn down by caregiving, work pressure, or traumatic events. She also helps those navigating major life changes like career shifts, retirement, or divorce.

Shannon works with stress, anxiety, depression, grief, self-esteem, sleeping problems, anger, bipolar concerns, and compassion fatigue. She also supports people dealing with family of origin issues, codependency, communication problems, chronic illness or pain, and caregiver stress.

Sessions focus on realistic steps clients can take between meetings. Shannon uses methods that encourage small experiments, clearer thinking, and better emotional understanding. This approach is practical and goal-oriented, aimed at helping people regain a sense of control and direction.

Areas of expertise

Primary focus

Also works with

Family conflictsTrauma and abuseSleeping disordersAnger managementBipolar disorderCoping with life changesCompassion fatigue

Additional focus areas

AbandonmentAging and geriatric issuesCaregiver issues and stressChronic pain, illness, and disabilityCodependencyCommunication problemsControl issuesCoping with natural or human-caused disasterDependent personalityDivorce and separationEmptinessFamily of origin issuesFamily problemsFirst responder issuesForgivenessGuilt and shameHospice and end-of-life counselingInfidelityIsolation / lonelinessJealousyLife purposeMidlife crisisVeteran and Armed Forces IssuesMoney and financial issuesMood disordersObsessions, compulsions, and OCDPanic disorder and panic attacksParanoiaPhobiasPostpartum depressionPost-traumatic stressSeasonal Affective Disorder (SAD)Self-harmSelf-loveSocial anxiety and phobiaWomen's issuesWorkplace issuesYoung adult issues

Therapeutic approaches

Client-Centered TherapyCognitive Behavioral Therapy (CBT)Emotionally-Focused Therapy (EFT)Mindfulness TherapyMotivational InterviewingSolution-Focused Therapy

Experience

26+ years

Credentials

Arizona

Languages

English

How her approaches translate to online care

Shannon commonly uses Cognitive Behavioral Therapy and Client-Centered Therapy in ways that fit remote work. CBT focuses on identifying thoughts that fuel distress and testing new behaviors; it helps with anxiety, depression, sleep problems, and coping with life changes. Client-Centered Therapy emphasizes a respectful, nonjudgmental relationship and helps people feel heard while they figure out their own next steps.

Finding the right approach is part of the process. Shannon will work collaboratively to pick methods that match a person’s goals and preferences. She explains techniques, checks how they fit, and adjusts the plan over time based on what helps most.

Confirm current session formats before booking because specific options are not listed here. Many people find online work easier to fit into busy days, allowing shorter check-ins, fewer travel demands, and sessions during a break from work. Online sessions can make it simpler to keep regular appointments while juggling caregiving, career, or medical needs. Licensed professionals can guide adjustments so the work is practical and fits everyday life.

Frequently asked questions

What issues does Shannon commonly address?

She works with stress, anxiety, depression, grief, self-esteem, sleeping problems, anger, bipolar concerns, and compassion fatigue, among other areas listed in her specialties.

What is her therapeutic style like?

Her approach is practical and down-to-earth, using worksheets and clear explanations to help people notice and change unhelpful thoughts and behaviors.

What professional background does she bring?

She has 26 years of experience, including crisis counseling for emergency services and leadership roles in behavioral health and state crisis systems.

What are her credentials and where is she based?

She is an LPC - Licensed Professional Counselor - practicing in Arizona.

Can people who speak other languages work with her?

Sessions are offered in English.

Does she work with clients outside the United States?

She does not accept international clients at this time.

How are sessions arranged and what formats are offered?

Confirm current session options before booking, as formats are not specified here; the Start Therapy process will outline how sessions are scheduled.

How are fees handled and what is the payment structure?

Cost varies with location and therapist availability; sessions use a subscription that can be canceled at any time.

Shannon Madden Online therapy options on BetterHelp

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