Susan Mahachi, ACA

Susan Mahachi is an ACA counsellor with 16 years' experience. She offers a calm, non-judgemental space where people can talk about stress, anxiety, relationships and parenting pressures. Susan aims to make the first step feel manageable for anyone feeling stuck or overwhelmed.

Her approach blends practical techniques and listening. She draws on cognitive behavioural ideas to spot thinking patterns that keep problems going. Acceptance and Commitment Therapy helps people clarify what matters to them and take small, meaningful steps towards those values.

Susan also uses attachment-focused work to look at how past relationships shape present reactions. When relationship issues come up she uses elements of the Gottman Method to address communication and rebuild connection. Client-centred listening underpins everything she does, so sessions are shaped around the person in front of her.

She has worked with people facing depression, low self-esteem, body image concerns, parenting stress and relationship breakdowns. Additional areas she helps with include abandonment, blended family issues, caregiver stress and family of origin problems. Susan has experience supporting people dealing with control issues, eating-related concerns and feelings of emptiness.

Susan offers sessions in English and Shona and works from Australia. Her practice relies on straightforward conversation, practical tools and collaborative goal-setting. To start, people choose the Start Therapy button, complete a short matching questionnaire and then schedule according to therapist availability.

How Susan’s approaches translate to online therapy

Acceptance and Commitment Therapy (ACT) helps people identify what matters most and take small steps towards those values. It is useful for stress, anxiety and feeling stuck. Attachment-Based Therapy looks at how early relationship patterns influence current behaviour and emotional responses, which can help with relationship problems and feelings of abandonment. Cognitive Behavioural Therapy (CBT) focuses on spotting unhelpful thoughts and testing them with practical experiments to reduce anxiety and low mood.

Finding the right approach is part of the work. Susan treats therapy as a collaborative process and will talk with each person about what fits their goals and preferences. Together they decide which methods to try and adjust the plan as progress is made.

The biography does not list specific online formats, so please confirm the available session types before booking. Online sessions can make it easier to fit therapy into a busy life, for example by reducing travel time or allowing shorter check-ins during a work break. They can also suit people who prefer not to be on camera or who need quieter surroundings. Ask about current options when you complete the matching questionnaire so the format chosen meets everyday needs and schedules.