Thomas Hurlock-Norton, BACP, NCPS

Thomas Hurlock-Norton is a counsellor who helps people facing stress, anxiety, grief and midlife questions. He also supports those dealing with self-esteem, sexuality and LGBTQ concerns. Tom uses a straightforward, respectful style and aims to make conversations feel safe and practical from the first session.

He works in a person-centred way, so sessions focus on what matters most to the individual. He also draws on cognitive behavioural therapy to look at thoughts and behaviours that keep problems going. Existential ideas are used too when people are wrestling with meaning, life purpose or big transitions.

Tom keeps plans flexible and adapts the pace to each person. He asks about current pressures, what has helped in the past and what changes someone wants to see. From there he and the client agree on small, manageable steps to try between sessions.

He has three years' experience and holds BACP and NCPS credentials as listed. Sessions are run from the United Kingdom and are conducted in English. Tom asks that sessions take place somewhere free from interruption and that clients are not under the influence of substances during appointments.

Before starting, Tom checks whether someone is already in counselling elsewhere, as he does not take on clients who are simultaneously working with another counsellor. To begin the process a person chooses the Start Therapy button, completes a short matching questionnaire and then schedules according to the therapist's availability.

How these approaches shape online support

Client-Centred Therapy focuses on listening, acceptance and following the client's lead. It helps when someone needs a space to talk things through and make sense of feelings without pressure. Cognitive Behavioural Therapy (CBT) looks at links between thoughts, feelings and actions and introduces practical strategies to change unhelpful patterns. It is often useful for anxiety, panic and mood difficulties.

Finding the right approach is part of the work. The therapist will talk with each person about goals and preferences and decide together which methods to try. This collaborative step means the plan can change if something does not feel helpful.

Session formats are not listed in the original biography, so please confirm current options before booking. Online work can make it easier to fit counselling around daily life, cut travel time and allow shorter check-ins when needed. It also lets people choose a quieter time of day or avoid travel on difficult days. Registered or accredited professionals can offer these benefits while tailoring sessions to individual needs.