Vivienne James, BACP

Vivienne James is a counsellor who helps people facing stress, anxiety, low mood and issues with self-esteem. She also supports people who are dealing with relationship tensions, family conflict and the unsettling questions that can come with midlife. Her approach is straightforward and down-to-earth. She aims to make it easier to talk about difficult feelings without judgment.

Vivienne trained in the United Kingdom and has three years of professional experience. In sessions she focuses on listening first, then helping people find small practical steps they can try between meetings. She encourages clients to notice patterns that keep them stuck and to experiment with different ways of responding.

People come to her with a broad range of concerns, from panic attacks and workplace stress to issues around abandonment, body image and self-love. She also supports those managing caregiver stress, guilt, or the aftermath of separation and divorce. The emphasis is on everyday strategies that fit into a busy life.

Her style is collaborative and steady. She offers a calm space for people to weigh options, explore life purpose and rebuild confidence. Vivienne describes the work as a partnership where the client’s goals guide the process.

Sessions use a subscription that can be cancelled at any time. Prospective clients are asked to complete a short matching questionnaire and then schedule according to therapist availability.

How evidence-based approaches translate to online counselling

Vivienne describes her work as drawing on evidence-based therapeutic techniques that focus on practical change. One common approach used in such work helps people spot and change unhelpful thinking patterns so anxiety and low mood become easier to manage. Another approach teaches simple behavioural steps - small experiments and routines that reduce panic, lift mood and build confidence over time.

Finding the right approach is part of the process. The therapist will work together with each person to decide which techniques feel most useful. That choice is guided by the client’s goals, current struggles and what they prefer to try in session.

If you are considering online therapy here, please confirm which session formats are offered before booking. Many people find online sessions make it easier to fit counselling around work, childcare and travel. They can also allow for quicker check-ins when life is busy, or sessions that avoid the need for a long commute. Registered or accredited professionals and therapists commonly use remote work to help people maintain progress between meetings and try practical steps in their day-to-day lives.